The 5 Small Business Power Moves Recap
Business Power Moves – you know the actions which really make a difference, aren’t typically discussed as only a handful of activities. Yet, these 5 Power Moves will help you secure YOUR Business Profitability.
If you’re burning through money faster than you’re acquiring it, this articles for you!
Before we dive into our recap of YOUR 5 Power Moves, you might want to click here for an introduction to the 5 Small Business Power Moves. The Small Business Power Moves are Customer Attraction, Customer Engagement, Customer Conversion, Customer Servicing, and Customer Referrals.
Customer Attraction – Remembering Why:
Big Question: Have you written down why customer attraction is essential to YOUR Business Performance?
Too often Small Business Owners (SBOs) get buried in the weeds of the work instead of understanding why they are performing a certain task. Customer Attraction is no different.
Once you’re clear why you are doing attraction activities, you’ll know how to guide YOUR Potential Customers to the outcome you’d like them to take.
Customer Engagement TIP:
Remember: Keep a balanced approach of Hi-tech and Hi-touch.
As you invite the 3% who are ready to purchase now – approach them in both manners.
Then do the same with the other 97% that you’ll be courting until they’re ready to fall in love with you and buy!
Customer Conversion Reality Check:
Did you create YOUR Business because you have solutions for YOUR Customers?
Sure you did.
Stop hiding from YOUR Customers!
Show up and give them what they need to get relief. Quit short-changing them!
Customer Servicing Alignment:
Customer Servicing is all about delivering on YOUR Promise and wowing YOUR Customer.
Are you telling them one thing of what you’ll provide and then delivering it in a mediocre fashion?
Worse yet, are you not delivering what you promised?
Too often SBOs deliver something completely different than what their customers were promised and want.
Customer Referrals Caution:
“Customer praise” is NOT a referral!
Why? The customer who is praising online, isn’t able to converse with YOUR Potential Customer.
Thus, they aren’t able to persuade them to reach out to you. Get true referrals to supplement the online praising.
OK – are you one of those SBOs that are burning money or perhaps flushing it down the toilet?
Here’s the good news – you can stop that destructive habit now!
Begin by reading the articles linked to this one. Once you click on the above links you’ll be able to see the full description of each of the 5 Small Business Power Moves. Have fun making more money instead of burning through it!
Please feel free to share in the comment section which one of the 5 Power Moves in YOUR Business needs YOUR Attention immediately.
THANKS FOR ALLOWING ME TO HELP YOU IMPROVE YOUR BUSINESS!
Brilliant Breakthrough, Inc. provides Small Business Coaching & Consulting
to Simplify Strategies & Align Actions
to Further YOUR Profitability, Peace, & Potential
Call Maggie (262) 716.7750 for YOUR No-cost Consultation
p.s.: If you’re in the Milwaukee area on the last Friday of the month, join us at Wisconsin Business Owners Lunch and Learn. You’ll develop great relationships and grow your business.
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