Navigation

Tag Archives: customer service

Small Business Coaching by Brilliant Breakthroughs, Inc. Business Power Moves illustrated by a $100 bill burning.

5 Small Business Power Moves Recap

The 5 Small Business Power Moves Recap Business Power Moves – you know the actions which really make a difference, aren’t typically discussed as only a handful of activities. Yet, these 5 Power Moves will help you secure YOUR Business Profitability. If you’re burning through money faster than you’re  acquiring it, this articles for you! […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Leadership Style illustrated by the dressy dancing shoes of professional dancers.

Leadership Style of Small Business Owners

The Leadership Style of Small Business Owners Leadership Style options are varied. Do you know yours? Are you aware of the different styles of leaders? Do you know your default style of leadership? Your Leadership Style is unique. More often than not, a style is a natural default and not consciously created. Something magical happens […]

Small Business Coaching by Brilliant Breakthroughs, Inc.: Customer Servicing illustrated by a smiling man shoe shining another man 's shoes in tropical setting.

Customer Servicing: Fourth Small Business Power Move

Customer Servicing: Fourth Small Business Power Move Customer Servicing isn’t a concept. It’s an action. If you develop an exceptional Customer Experience, YOUR Customer focus will serve YOUR Customers well. Servicing YOUR Customers exceptionally, is the quickest way to assure revenue is solid and YOUR Business Success is secured. Customer Servicing is the 4th Small […]

Business Coaching by Brilliant Breakthroughs Inc._Customer Conversion illustrated by seedlings sprouting.,

Customer Conversion: Third Small Business Power Move

Customer Conversion: Third Small Business Power Move Customer Conversion is a specific and brief moment in time throughout the overall customer experience. Yet, it’s why you’ve been working so hard to complete the first two Small Business Power Moves. This one moment is the key indicator if YOUR Business Performance is on track. Conversion is […]

Master Business Coaching by Brilliant Breakthroughs, Inc. Surface-Dwellers illustrated by a alligator rising from the water.

Small Business Owners parading as Surface-Dwellers

Small Business Owners parading as Surface-Dwellers Surface-Dwellers offers us a very distinct and almost fairy-tale visual of creatures who are wanders. These wanders tend to have a smaller physical frame. One might even call them “small”. Usually Surface-Dwellers aren’t too industrious. Lacking clarity and commitment, they tend to go where the winds take them. They […]

Business Coaching by Brilliant Breakthroughs, Inc. Customer Engagement illustrated by two "finger people" who are right along side eachother and happy. Hearts are in the background.

Customer Engagement: Second Small Business Power Move

Customer Engagement: Second Small Business Power Move Customer Engagement conversations have been more common since technology has been able to help Small Business Owners (SBOs) automate systems to improve Business Performance. Many SBOs still underestimate the power of customer engagement. This is quite unfortunate because it’s the crucial step between attracting (potential) customers and converting […]

Business Coaching by Brilliant Breakthroughs, Inc. Customer Attraction illustrated by a magnet attracting dollar bills to it.

Customer Attraction: YOUR First Small Business Power Move

Customer Attraction: YOUR First Small Business Power Move Customer Attraction isn’t a new concept for Small Business Owners (SBOs). In fact is the oldest one there is! SBOs, read this article if you want to learn how to Boost YOUR Business Success. Successful SBOs are always focused on two things: delivering exceptional service AND attracting […]

MV5BMTEyNTkyOTQ4NjZeQTJeQWpwZ15BbWU4MDk1MDc4ODUx._V1_

The Cobbler: Business Movie Review

“The Cobbler” movie teaches business strategies of Customer Commitment, Compassion, & Tradition “The Cobbler” (2014) movie is a family movie. This is another great movie with Adam Sandler at the helm. The Cobbler is a story about an Jewish cobbler (by the way Sandler means cobbler in Jewish) immigrant, whose neighborhood is being strong armed by thugs. Then […]

Business Coaching by Brilliant Breakthroughs, Inc. Performance Power Moves illustrated by 4 nuclear power plant cooling towers with lake and bridge in front of the towers.

5 Performance Power Moves to successfully rock small business

5 Performance Power Moves to Successfully Rock Small Business “Performance Power Moves” is a phrase I created to describe the actions Small Business Owners (and their teams) make to Simplify Small Business Success. When Small Business Owners (SBOs) make their power moves, their performance gains traction in the areas of business which are high impact […]

Small Business Coaching by Brilliant Breakthroughs, Inc. A happy return customer of your business illustrated by 2 yellow canaries singing to each other on a perch.

YOUR Returning Customer – not always satisfied?

YOUR Returning Customer: Not always satisfied? Do you take YOUR returning customer for granted? Do you know why you have a returning customer? Are you treating them as if they area new customer? A returning customer is evidence a business is doing something correctly. I ask you, “Is it?” There may be other factors involved […]