Tag Archives for " customer service "

Jun 12

Are you hiding from your potential business?

By Maggie Mongan | Customers , Improve Sales , Leadership & Management , Marketing Ideas

woman's face and hands painted

Are you hiding from your potential business? Far too often I notice Small Business Owners hiding from their potential business. What do I mean by this? There’s two points: not placing your contact information on your website and not being accessible both in person and virtually. Answer Your Business Phone When It Rings When people […]

Continue reading
Jun 05

Website analytics provide you with golden nuggets

By Maggie Mongan | Goals , Leadership & Management , Marketing Ideas , Performance

Gold bars

Website analytics provide you with golden nuggets Website analytics are important to every Small Business Owner. Just because you haven’t looked at yours, doesn’t mean you won’t find valuable information to improve YOUR Business’s Performance. The fact that you don’t know what these analytics are revealing about your website’s performance is all the more reason […]

Continue reading
Mar 18

Your Customer Journey Experience Should Add Value

By Maggie Mongan | Customers , Improve Sales , Marketing Ideas , Performance , Time Management & Productivity Improvement

People riding camels across the desert.

Your Customer Journey Experience Should Add Value Does your customer journey add value to what you are offering YOUR Customers? If so, congratulations. If not, now is the time to create a new strategy to improve YOUR Business’s Performance. Over the past 5 – 10 years, the focus on advancing business has been placed on […]

Continue reading
Feb 18

We need great leaders to guide

By Maggie Mongan | Great Leaders , Leadership & Management , Motivation/Inspiration , Performance , Teams , Time Management & Productivity Improvement

Swan practicing guiding leadership as she leads gray feathered babies.

We need great leaders to guide Great leaders aren’t born. Leadership is still a relatively new expertise; however, research consistently reveals leadership is a skill and capability. Don’t kid yourself. How effective you are as a leader tremendously impacts YOUR Business’s Performance! Granted we’ve had leaders since the beginning of time; however, leadership is a […]

Continue reading
Feb 11

Developing better relationships for business success

By Maggie Mongan | Customers , Goals , Improve Sales , Leadership & Management

Two faces in background with the word feedback in the middle to help develop better relationships

Developing Better Relationships for Business Success Developing better relationships doesn’t have to be difficult – unless you want it to be. Many find business relationships are easier to develop than personal relationships. I agree! If you aren’t sure if you’re effectively developing better relationships, just look at your revenue stream or streams. Revenue streams indicate […]

Continue reading
Oct 16

Are YOUR Customers Interrupting YOUR Business Day?

By Maggie Mongan | Customers , Goals , Improve Sales , Leadership & Management

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Customers Interrupting illustrated by clicking on a 5 star review.

Are YOUR Customers Interrupting YOUR Business Day? Customers, by nature, are always interrupting businesses. That’s a customer’s job. If they didn’t need your help, they wouldn’t be YOUR Customers. Think about that for a moment. Are your customers interrupting you? Recently, I’m been addressing customer service, customer experiences, and how we, as Small Business Owners, […]

Continue reading
1 2 3 11
We are currently in transition for each page
toggle