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team support wins bobsledding competition

High Performing Business with Team Support

High-Performing Business with Team Support Creating a Support Team to keep you and your business smoothly functioning may be one of the best actions you take to improve your business’s performance—when it’s the right time to expand. Typically, there are two approaches to determining when to add your support team. In all the years of […]

Phone calls create conversations - create a follow up phone call system.

Phone follow up with potential customers

Phone follow up with potential customers The effectiveness of phone follow up with customers and potential customers is being minimized in modern business. We aren’t utilizing one of our most commonly available tools – a phone. Yes, you heard me correctly. People still use phones to speak to one another.  Small Business Owners, you need […]

Sales and Marketing focus puts money in your hand.

Internal Business Partners: Marketing and Sales

Internal Business Partners: Marketing and Sales Every business needs sales to survive. Sales need marketing to attract and engage potential customers so they can be converted from lurkers to paying customers. This is a fact for every business. Your business is no different. Do sales happen without marketing? It is possible, but not probable! We’re […]

Words: Your Excellence Matters with golden fireworks

WHY pen 1000 blogposts for Business Owners and Leaders

WHY I have penned 1000 blogposts for Business Leaders “Why?” is the question everyone asks me as they hear I have committed to serving Business Leaders and Small Business Owners via 1,000 blogposts. And this posts marks my 1000th blogpost. Yay!  Yet, the yay isn’t for me, it’s for you! Why? You deserve practical and […]

red apple with core showing

Is your marketing messaging attracting?

Is your marketing messaging attracting? Your marketing messaging is paramount to Your Business’s Performance. Its effectiveness determines if you amass revenue or have your revenue trickling.  Why the vast difference? Your marketing message is a magnet. It can attract or repel the people you choose to have as customers.  Creating attractive marketing messages isn’t difficult. […]

woman's face and hands painted

Are you hiding from your potential business?

Are you hiding from your potential business? Far too often I notice Small Business Owners hiding from their potential business. What do I mean by this? There’s two points: not placing your contact information on your website and not being accessible both in person and virtually. Answer Your Business Phone When It Rings When people […]

3 candles with flames

3 point mid-quarter small business performance check-in

3 Point Mid-Quarter Small Business Performance Check-In Mid-Quarter Check-ins are one of my favorite business activities. Well, next to seeing a client’s face light-up when they understand why they’ve had a gap in their business’s performance. These check-ins allow you to identify what is impeding upon your business’s success rate. Additionally, when you do this […]

Goslings staying together.

The power of owning a relationship in business

The power of owning a relationship in business Owning a relationship supports your business’s performance. Most Small Business Owners (SBOs) need to own another five relationships immediately. It appears owning a relationship has become a lost art over the past 20 years. There is a whole generation who doesn’t understand what this is and how […]

women with glass talking on the phone

Answer your phone when your business line rings

Answer your phone when  your business line rings Answer your phone Small Business Owners! You don’t know how much business you are turning away because you aren’t answering your business phone when it rings. You are losing business opportunities! This is all about how phone rings can equate to cash register rings. I recently met with […]

People riding camels across the desert.

Your Customer Journey Experience Should Add Value

Your Customer Journey Experience Should Add Value Does your customer journey add value to what you are offering YOUR Customers? If so, congratulations. If not, now is the time to create a new strategy to improve YOUR Business’s Performance. Over the past 5 – 10 years, the focus on advancing business has been placed on […]