Other people’s agenda versus yours Other people’s agenda often drive our agendas. Why? There’s several reasons why this happens. Often Small Business Owners don’t even see this seeping into their schedule. Are you running your agenda or other people’s agenda (OPA)? What makes their agenda more important than yours? You! OK, I’m going to keep […]
1 Expert Power Move to Simplify Small Business Success! Are you ready to create different results for your Small Business with 1 Expert Power Move? Then November 14, 2018 will be your game-changer of a day! Why? That’s the day the book “Brilliant Breakthroughs for the Small Business Owner – Vol 2: Fresh Perspectives on Profitability, […]
3 Fundamental Points to Understand Why Inbound Marketing Matters for Small Business Success Mastering your Inbound Marketing is one of the quickest ways to improve YOUR Business’s Performance. Today’s blogging guest, is Kelly E. Andrew, founder of Filament Communication. Her mission, to help independent businesses grow, inspired her to hone her internet marketing skills and […]
Are YOUR Customers Interrupting YOUR Business Day? Customers, by nature, are always interrupting businesses. That’s a customer’s job. If they didn’t need your help, they wouldn’t be YOUR Customers. Think about that for a moment. Are your customers interrupting you? Recently, I’m been addressing customer service, customer experiences, and how we, as Small Business Owners, […]
What’s Your Business’s Customer Service Score? If YOUR Small Business is like most, you don’t know YOUR Business’s Customer Service Score. You may not even know this is important to YOUR Business’s Performance, nor how to create it. The good news is you are reading this now and can fill this gap with minimal effort. […]
The little stuff matters myth-buster We’re told the little stuff doesn’t matter. In life this is more accurate, but in business it isn’t true! Your customers deserve the best offering and service, which requires addressing the little stuff. If you don’t get this right, it minimizes Your Business’s Success Rate. Ultimately negatively impacting your profit. […]
Does Consistency Matter in Customer Relationship Building? Does consistency matter? Yes, it does! It matters in most things in life and business. Small Business Owners try to convince themselves that it doesn’t matter, but it does. It does improve YOUR Success Rate. Consistency is a respect and/or commitment thing. How are you showing up for […]
Clarity of goals support YOUR profit and peace Clarity of goals isn’t a common topic, nor do most Small Business Owners know how to create goals to guide their actions. We all understand the concept and power of having goals, but are we creating appropriate goals and for the right reasons? No. Therefore, many goals […]
Are you focusing on what generates revenue? What generates your business’s revenue is different from what generates another small business’s revenue; however, everyone needs customers and sales to generate revenue. I know this seems like the obvious, but lately some of my conversations with other Small Business Owners (SBOs) reveal they aren’t focusing on the […]
Streamlining business activities for more leisure time Streamlining business activities is no small feat. It requires you to fully understanding your business so you can map out each step in the customer experience, and the user experience, as well as your your internal processes. Many Small Business Owners (SBOs) who don’t capitalize on it’s full […]
