Your Customer Journey Experience Should Add Value Does your customer journey add value to what you are offering YOUR Customers? If so, congratulations. If not, now is the time to create a new strategy to improve YOUR Business’s Performance. Over the past 5 – 10 years, the focus on advancing business has been placed on […]
Developing Better Relationships for Business Success Developing better relationships doesn’t have to be difficult – unless you want it to be. Many find business relationships are easier to develop than personal relationships. I agree! If you aren’t sure if you’re effectively developing better relationships, just look at your revenue stream or streams. Revenue streams indicate […]
Your business growth requires a sounding board Do you have a sounding board to support You and Your Business’s Growth? If not, it’s time to find one! Often, I have Small Business Owners tell me how lonely they are doing their job. At times they may be isolated for a days or even weeks. Sometimes […]
Start Fresh to Better Support YOUR Business Start fresh – it’s a common theme at the beginning of any new year. Are you “turning over a new leaf” this week? If so, you’re like many. Yet I ask: Why wait for the calendar to indicate it’s time to start something new? YOUR Business’s Performance requires […]
Other people’s agenda versus yours Other people’s agenda often drive our agendas. Why? There’s several reasons why this happens. Often Small Business Owners don’t even see this seeping into their schedule. Are you running your agenda or other people’s agenda (OPA)? What makes their agenda more important than yours? You! OK, I’m going to keep […]
1 Expert Power Move to Simplify Small Business Success! Are you ready to create different results for your Small Business with 1 Expert Power Move? Then November 14, 2018 will be your game-changer of a day! Why? That’s the day the book “Brilliant Breakthroughs for the Small Business Owner – Vol 2: Fresh Perspectives on Profitability, […]
3 Fundamental Points to Understand Why Inbound Marketing Matters for Small Business Success Mastering your Inbound Marketing is one of the quickest ways to improve YOUR Business’s Performance. Today’s blogging guest, is Kelly E. Andrew, founder of Filament Communication. Her mission, to help independent businesses grow, inspired her to hone her internet marketing skills and […]
Are YOUR Customers Interrupting YOUR Business Day? Customers, by nature, are always interrupting businesses. That’s a customer’s job. If they didn’t need your help, they wouldn’t be YOUR Customers. Think about that for a moment. Are your customers interrupting you? Recently, I’m been addressing customer service, customer experiences, and how we, as Small Business Owners, […]
What’s Your Business’s Customer Service Score? If YOUR Small Business is like most, you don’t know YOUR Business’s Customer Service Score. You may not even know this is important to YOUR Business’s Performance, nor how to create it. The good news is you are reading this now and can fill this gap with minimal effort. […]
The little stuff matters myth-buster We’re told the little stuff doesn’t matter. In life this is more accurate, but in business it isn’t true! Your customers deserve the best offering and service, which requires addressing the little stuff. If you don’t get this right, it minimizes Your Business’s Success Rate. Ultimately negatively impacting your profit. […]
