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Table of Brilliant Breakthroughs for the Small Business Owner -Vols 1 and 2 at eWN summit

Give first adds value to your customers and business

Give first adds value to your customers and your business Give first is a life lesson most of us are taught as children. The adults who remember to give first in business are light years ahead of the their competitors. Why? This, unfortunately, is still an unique practice. The practitioners, who give first, are boosting […]

People riding camels across the desert.

Your Customer Journey Experience Should Add Value

Your Customer Journey Experience Should Add Value Does your customer journey add value to what you are offering YOUR Customers? If so, congratulations. If not, now is the time to create a new strategy to improve YOUR Business’s Performance. Over the past 5 – 10 years, the focus on advancing business has been placed on […]

Two faces in background with the word feedback in the middle to help develop better relationships

Developing better relationships for business success

Developing Better Relationships for Business Success Developing better relationships doesn’t have to be difficult – unless you want it to be. Many find business relationships are easier to develop than personal relationships. I agree! If you aren’t sure if you’re effectively developing better relationships, just look at your revenue stream or streams. Revenue streams indicate […]

Sounding board illustrated by: DJ's sound board and hand adjusting a control

Your business growth requires a sounding board

Your business growth requires a sounding board Do you have a sounding board to support You and Your Business’s Growth? If not, it’s time to find one! Often, I have Small Business Owners tell me how lonely they are doing their job. At times they may be isolated for a days or even weeks. Sometimes […]

Small Business Coaching by Brilliant Breakthroughs Inc. Topic: Respecting Each Other. Illustrated by a written "Thank You"

Respecting each other through gratitude

Respecting each other through gratitude Respecting each other is in short supply and high demand these days. Unfortunately, it isn’t any different in business. Respecting others doesn’t cost you anything! Genuinely saying “Thank You!” is a free action you can extend to everyone – at any time. Extending gratitude is a sign of respect and […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Bias illustrated by colorful umbrellas.

Bias: Nature or Nurture?

Bias: Nature or Nurture? Bias, we all live with it. It does impact your life and business. Small Business Owners are influenced by this throughout their day.  The two questions I have for you: Are you aware how it impacts your business decisions? Do you understand it enough to work with it effectively? If you’re […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Inbound Marketing illustrated by Kelly E Andrew's headshot.

3 Fundamental Points to Understand Why Inbound Marketing Matters

3 Fundamental Points to Understand Why Inbound Marketing Matters for Small Business Success Mastering your Inbound Marketing is one of the quickest ways to improve YOUR Business’s Performance. Today’s blogging guest, is Kelly E. Andrew, founder of Filament Communication. Her mission, to help independent businesses grow, inspired her to hone her internet marketing skills and […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Customers Interrupting illustrated by clicking on a 5 star review.

Are YOUR Customers Interrupting YOUR Business Day?

Are YOUR Customers Interrupting YOUR Business Day? Customers, by nature, are always interrupting businesses. That’s a customer’s job. If they didn’t need your help, they wouldn’t be YOUR Customers. Think about that for a moment. Are your customers interrupting you? Recently, I’m been addressing customer service, customer experiences, and how we, as Small Business Owners, […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Doing the right thing illustrated by a women rescuing a child and giving her water.

Do you do the right thing?

Do you do the right thing? “Doing the right thing” isn’t a new approach for successful business; yet, it still isn’t common sense. Doing what’s right is what separates YOUR Customers from having a good experience or not. If a customer isn’t happy, the responsibility falls on you as a Small Business Owners to either […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Customer Service Score illustract with the word FEEDBACK as a button to click.

What’s Your Business’s Customer Service Score?

What’s Your Business’s Customer Service Score? If YOUR Small Business is like most, you don’t know YOUR Business’s Customer Service Score. You may not even know this is important to YOUR Business’s Performance, nor how to create it. The good news is you are reading this now and can fill this gap with minimal effort. […]