Category Archives for "Customers"

Jul 19

Phone follow up with potential customers

By Maggie Mongan | Customers , Goals , Improve Sales , Leadership & Management , Performance

Phone follow up with potential customers The effectiveness of phone follow up with customers and potential customers is being minimized in modern business. We aren’t utilizing one of our most commonly available tools – a phone. Yes, you heard me correctly. People still use phones to speak to one another.  Small Business Owners, you need […]

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Jul 11

Internal Business Partners: Marketing and Sales

By Maggie Mongan | Customers , Goals , Improve Sales , Marketing Ideas , Performance

Sales and Marketing focus puts money in your hand.

Internal Business Partners: Marketing and Sales Every business needs sales to survive. Sales need marketing to attract and engage potential customers so they can be converted from lurkers to paying customers. This is a fact for every business. Your business is no different. Do sales happen without marketing? It is possible, but not probable! We’re […]

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Jun 19

Is your marketing messaging attracting?

By Maggie Mongan | Customers , Improve Sales , Marketing Ideas , Performance

red apple with core showing

Is your marketing messaging attracting? Your marketing messaging is paramount to Your Business’s Performance. Its effectiveness determines if you amass revenue or have your revenue trickling.  Why the vast difference? Your marketing message is a magnet. It can attract or repel the people you choose to have as customers.  Creating attractive marketing messages isn’t difficult. […]

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Jun 12

Are you hiding from your potential business?

By Maggie Mongan | Customers , Improve Sales , Leadership & Management , Marketing Ideas

woman's face and hands painted

Are you hiding from your potential business? Far too often I notice Small Business Owners hiding from their potential business. What do I mean by this? There’s two points: not placing your contact information on your website and not being accessible both in person and virtually. Answer Your Business Phone When It Rings When people […]

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Mar 18

Your Customer Journey Experience Should Add Value

By Maggie Mongan | Customers , Improve Sales , Marketing Ideas , Performance , Time Management & Productivity Improvement

People riding camels across the desert.

Your Customer Journey Experience Should Add Value Does your customer journey add value to what you are offering YOUR Customers? If so, congratulations. If not, now is the time to create a new strategy to improve YOUR Business’s Performance. Over the past 5 – 10 years, the focus on advancing business has been placed on […]

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Feb 11

Developing better relationships for business success

By Maggie Mongan | Customers , Goals , Improve Sales , Leadership & Management

Two faces in background with the word feedback in the middle to help develop better relationships

Developing Better Relationships for Business Success Developing better relationships doesn’t have to be difficult – unless you want it to be. Many find business relationships are easier to develop than personal relationships. I agree! If you aren’t sure if you’re effectively developing better relationships, just look at your revenue stream or streams. Revenue streams indicate […]

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Jan 15

Your business growth requires a sounding board

By Maggie Mongan | Business Strategies , Customers , Improve Sales , Leadership & Management , Marketing Ideas , Performance , Time Management & Productivity Improvement

Sounding board illustrated by: DJ's sound board and hand adjusting a control

Your business growth requires a sounding board Do you have a sounding board to support You and Your Business’s Growth? If not, it’s time to find one! Often, I have Small Business Owners tell me how lonely they are doing their job. At times they may be isolated for a days or even weeks. Sometimes […]

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Nov 19

Respecting each other through gratitude

By Maggie Mongan | Customers , Goals , Leadership & Management , Motivation/Inspiration , Performance

Small Business Coaching by Brilliant Breakthroughs Inc. Topic: Respecting Each Other. Illustrated by a written

Respecting each other through gratitude Respecting each other is in short supply and high demand these days. Unfortunately, it isn’t any different in business. Respecting others doesn’t cost you anything! Genuinely saying “Thank You!” is a free action you can extend to everyone – at any time. Extending gratitude is a sign of respect and […]

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