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Are you hiding from your potential business?

Are you hiding from your potential business? Far too often I notice Small Business Owners hiding from their potential business. What do I mean by this? There’s two points: not placing your contact information on your website and not being accessible both in person and virtually. Answer Your Business Phone When It Rings When people […]

women with glass talking on the phone

Answer your phone when your business line rings

Answer your phone when  your business line rings Answer your phone Small Business Owners! You don’t know how much business you are turning away because you aren’t answering your business phone when it rings. You are losing business opportunities! This is all about how phone rings can equate to cash register rings. I recently met with […]

Table of Brilliant Breakthroughs for the Small Business Owner -Vols 1 and 2 at eWN summit

Give first adds value to your customers and business

Give first adds value to your customers and your business Give first is a life lesson most of us are taught as children. The adults who remember to give first in business are light years ahead of the their competitors. Why? This, unfortunately, is still an unique practice. The practitioners, who give first, are boosting […]

People riding camels across the desert.

Your Customer Journey Experience Should Add Value

Your Customer Journey Experience Should Add Value Does your customer journey add value to what you are offering YOUR Customers? If so, congratulations. If not, now is the time to create a new strategy to improve YOUR Business’s Performance. Over the past 5 – 10 years, the focus on advancing business has been placed on […]

Two faces in background with the word feedback in the middle to help develop better relationships

Developing better relationships for business success

Developing Better Relationships for Business Success Developing better relationships doesn’t have to be difficult – unless you want it to be. Many find business relationships are easier to develop than personal relationships. I agree! If you aren’t sure if you’re effectively developing better relationships, just look at your revenue stream or streams. Revenue streams indicate […]

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Your business growth requires a sounding board

Your business growth requires a sounding board Do you have a sounding board to support You and Your Business’s Growth? If not, it’s time to find one! Often, I have Small Business Owners tell me how lonely they are doing their job. At times they may be isolated for a days or even weeks. Sometimes […]

Small Business Coaching by Brilliant Breakthroughs Inc. Topic: Respecting Each Other. Illustrated by a written "Thank You"

Respecting each other through gratitude

Respecting each other through gratitude Respecting each other is in short supply and high demand these days. Unfortunately, it isn’t any different in business. Respecting others doesn’t cost you anything! Genuinely saying “Thank You!” is a free action you can extend to everyone – at any time. Extending gratitude is a sign of respect and […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Bias illustrated by colorful umbrellas.

Bias: Nature or Nurture?

Bias: Nature or Nurture? Bias, we all live with it. It does impact your life and business. Small Business Owners are influenced by this throughout their day.  The two questions I have for you: Are you aware how it impacts your business decisions? Do you understand it enough to work with it effectively? If you’re […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Inbound Marketing illustrated by Kelly E Andrew's headshot.

3 Fundamental Points to Understand Why Inbound Marketing Matters

3 Fundamental Points to Understand Why Inbound Marketing Matters for Small Business Success Mastering your Inbound Marketing is one of the quickest ways to improve YOUR Business’s Performance. Today’s blogging guest, is Kelly E. Andrew, founder of Filament Communication. Her mission, to help independent businesses grow, inspired her to hone her internet marketing skills and […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Customers Interrupting illustrated by clicking on a 5 star review.

Are YOUR Customers Interrupting YOUR Business Day?

Are YOUR Customers Interrupting YOUR Business Day? Customers, by nature, are always interrupting businesses. That’s a customer’s job. If they didn’t need your help, they wouldn’t be YOUR Customers. Think about that for a moment. Are your customers interrupting you? Recently, I’m been addressing customer service, customer experiences, and how we, as Small Business Owners, […]