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Tag Archives: customer

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Customers Interrupting illustrated by clicking on a 5 star review.

Are YOUR Customers Interrupting YOUR Business Day?

Are YOUR Customers Interrupting YOUR Business Day? Customers, by nature, are always interrupting businesses. That’s a customer’s job. If they didn’t need your help, they wouldn’t be YOUR Customers. Think about that for a moment. Are your customers interrupting you? Recently, I’m been addressing customer service, customer experiences, and how we, as Small Business Owners, […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Little stuff illustrated by beached baby sea turtles

The little stuff matters myth-buster

The little stuff matters myth-buster We’re told the little stuff doesn’t matter. In life this is more accurate, but in business it isn’t true! Your customers deserve the best offering and service, which requires addressing the little stuff. If you don’t get this right, it minimizes Your Business’s Success Rate. Ultimately negatively impacting your profit. […]

Business Coaching by Brilliant Breakthroughs, Inc. Topic: Differentiation illustrated by 2 different colored shoes.

Differentiation is what makes your customers happy

Differentiation is what makes your customers happy Differentiation is a fancy word for unique. If your business offers something unique, it will attraction attention. Hopefully it will attract the attention of Your Ideal Customers and fortify Your Business’s Success! When you design YOUR Business’s Success, most likely you will design it differently than your competitors. […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Sales efforts illustrated by stacks of dollar bills in a case.

Stronger sales with the same sales efforts?

Stronger sales with the same sales efforts? Small Business Owners, are your sales efforts supporting YOUR Business’s Goals? If not, you’ll appreciate our guest blogger’s wisdom-sharing. Dave Wallace is a Brilliant Practicing ExpertTM.  Dave’s also a contributing author in the book: Brilliant Breakthroughs for the Small Business Owner: Fresh Perspectives on Profitability, People, Productivity and […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Appreciation Returns illustrated by a multi-colored blue and yellow envelope with "THANK YOU" on it.

Appreciation returns favorable business

Appreciation returns favorable business Appreciation returns favorable business to Small Business Owners day after day. Do you use appreciation as a business strategy to improve YOUR Business Performance? It’s pretty simple. Consistently, appreciation returns favorable business because we all like being appreciated. When we feel appreciated we remember those who appreciated us. We enjoy reciprocating […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Business Power Moves illustrated by a $100 bill burning.

5 Small Business Power Moves Recap

The 5 Small Business Power Moves Recap Business Power Moves – you know the actions which really make a difference, aren’t typically discussed as only a handful of activities. Yet, these 5 Power Moves will help you secure YOUR Business Profitability. If you’re burning through money faster than you’re  acquiring it, this articles for you! […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Addressing: Customer Referrals illustrated by dollar bills budding from a tilled garden.

Customer Referrals: Fifth Small Business Power Move

Customer Referrals: Fifth Small Business Power Move Customer Referrals has become a catch phrase for many different aspects: praise, testimonials, and actual referrals. Even though we are in a great transition regrading business referrals, customer referrals are essential to Small Business Success. Once upon a time referrals meant that YOUR Customer was referring you to […]

Business Coaching by Brilliant Breakthroughs, Inc. focusing on Kept Commitments illustrated by two hands doing the pinky promise.

Kept Commitments Easily Builds Customers Trust

Kept Commitments Easily Build Customer Trust Kept commitments are essential to Small Business Growth. There’s something amazing that happens when people keep their promise – other people automatically trust them. Not only do potential customers trust your more, they trust you without hesitation! “Stand up for what’s right, in small matters and large one, and […]

Customer Purpose is Your Business

Customer Purpose is YOUR Business? Are you dependent upon your customer? Do you know your customer’s purpose? Are you serving your customers best? I just ran across the following quote from Mahatma Gandhi regarding customers. Why would a peace activist speak about customers you ask?  Well, he was an attorney. And yes, attorneys need to […]

Small Business Coaching by Brilliant Breakthroughs, Inc. TOPIC: Southwest Airlines illustrate by image of their plane.

Business Strategy: #1 Priority of Southwest Airlines – updated

#1 Priority of Southwest Airlines Do you treat your staff with respect? Are all team members equally valued? Do you create fun at work? Southwest Airlines figured out a few very important aspects of business. This airline is know for being exception. Do you know why? Let’s take a look at the #1 priority of […]