Effective job descriptions for
your team’s performance
Job descriptions are the ultimate performance guide for you and your team. Most Small Business Owners (SBOs) don’t understand the value of having an effective guide to direct the performance of their team and ultimately their Business’s Success.
Imagine you were a captain of a ship. Wouldn’t you want each of your shipmates to know exactly what they needed to do for a successful journey? Yes. Additionally, there wouldn’t be a shipmate aboard that wasn’t producing.
SBOs who don’t make job descriptions a priority aren’t harnessing the potential of their team. Overlooking this can impede your progress. You need guiding job descriptions to achieve your goals and reap your financial rewards.
Small Business Teams are usually in-house staff or outsourced. Sometimes it’s a combination of the two.
Many SBOs understand they should have a job description for their in-house staff members. Yet, they don’t think about it at all when outsourcing tasks or projects. This is a fatal error. All your teammates deserve and need a good job description to guide them.
Surprise! You need a good job description. Click here to learn how to create an effective Small Business Owner job description.
5 Steps for Developing Your Team’s Job Descriptions
- 1: Why did you hire this person?
- 2: What are their 3 top priorities* at all times?
- 3: What percentage of time should they allot to each of their activities?
- 4: Which additional skills and capabilities do they need to hone?
- 5: What are the other 3-5 things you want them to handle and how often?
*Not everyone, and their responsibilities, are created the same. Teammates shouldn’t have the same descriptions.
Start by creating only one job description at a time. Build it out until it’s completed. If you try to do everyone’s description at once, you won’t complete this essential strategy to guide their tactics.
REMEMBER: YOUR Team’s tactics fulfill YOUR Business’s Strategies.
CAUTION: This isn’t a To-Do List at all!
Each job description should list 5-8 activities or tactics, they must do to assure YOUR Business Success. Always include a percentage of time each overarching activity requires.
DESCRIPTION CREATION CLUE:
The only 5 activities (Small Business Power Moves) a business needs to focus on are: Attract Customers, Engage Customers, Convert Customers, Service Customers, Attain Customer Referrals.
Everything you do for YOUR Business Success rolls up into one of the above activities. You may want to review these blog posts first to help you discern which activities should be built into a job description.
Once you create a job description for a teammate, you need to conduct reviews to keep them on task.
Don’t be a bad steward and only conduct performance reviews annually.
Do performance conversations monthly. Perhaps even weekly to assure your teammate isn’t steering your ship off course! The conversations will become a regular part of conducting business. This will minimize your stress.
NOTE: It’s highly unlikely that YOUR Competitors will do this. Could this become YOUR Competitive Advantage?
Yes! Consider your working job description as quality assurance for successful business.
Curious? Please use the comment section to share YOUR Questions regarding effective Team Job Descriptions.
THANKS FOR ALLOWING ME TO HELP YOU IMPROVE YOUR BUSINESS!
Brilliant Breakthrough, Inc. provides Small Business Coaching & Strategy
to Simplify Strategies & Align Actions
to Further YOUR Profitability, Peace, & Potential
Call Maggie (262) 716.7750 for YOUR No-cost Consultation
p.s.: In the Milwaukee area on the last Friday of the month? Join us at Wisconsin Business Owners Lunch and Learn. You’ll develop great relationships and grow your business.
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