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Tag Archives: Effective Communication

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Others Success illustrated by #1 Bestselling Author Team image.

Others Success – How Do You Celebrate?

Others Success – How Do You Celebrate? When we celebrate others success, we celebrate achievement. Do you go out of your way to make sure people know you support their accomplishments? If so, that’s exceptional and bravo! If not, this may be an essential element YOUR Business needs to accelerate its profitability! Others Success Awareness […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Management 101 illustrated by team playing tug of war.

It’s all Management 101

It’s all Management 101 Management 101 and Business 101 is where most business students start their education. Why? It’s fundamental. These two topics directly impact YOUR Business’s Success and overall performance. It’s why they are the foundational teachings. Then, we begin to pile other topics and trainings upon them. They get lost in the “sophistication” […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Bias illustrated by colorful umbrellas.

Bias: Nature or Nurture?

Bias: Nature or Nurture? Bias, we all live with it. It does impact your life and business. Small Business Owners are influenced by this throughout their day.  The two questions I have for you: Are you aware how it impacts your business decisions? Do you understand it enough to work with it effectively? If you’re […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Inbound Marketing illustrated by Kelly E Andrew's headshot.

3 Fundamental Points to Understand Why Inbound Marketing Matters

3 Fundamental Points to Understand Why Inbound Marketing Matters for Small Business Success Mastering your Inbound Marketing is one of the quickest ways to improve YOUR Business’s Performance. Today’s blogging guest, is Kelly E. Andrew, founder of Filament Communication. Her mission, to help independent businesses grow, inspired her to hone her internet marketing skills and […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Customers Interrupting illustrated by clicking on a 5 star review.

Are YOUR Customers Interrupting YOUR Business Day?

Are YOUR Customers Interrupting YOUR Business Day? Customers, by nature, are always interrupting businesses. That’s a customer’s job. If they didn’t need your help, they wouldn’t be YOUR Customers. Think about that for a moment. Are your customers interrupting you? Recently, I’m been addressing customer service, customer experiences, and how we, as Small Business Owners, […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Doing the right thing illustrated by a women rescuing a child and giving her water.

Do you do the right thing?

Do you do the right thing? “Doing the right thing” isn’t a new approach for successful business; yet, it still isn’t common sense. Doing what’s right is what separates YOUR Customers from having a good experience or not. If a customer isn’t happy, the responsibility falls on you as a Small Business Owners to either […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Customer Service Score illustract with the word FEEDBACK as a button to click.

What’s Your Business’s Customer Service Score?

What’s Your Business’s Customer Service Score? If YOUR Small Business is like most, you don’t know YOUR Business’s Customer Service Score. You may not even know this is important to YOUR Business’s Performance, nor how to create it. The good news is you are reading this now and can fill this gap with minimal effort. […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Does Consistency Matter? Illustrated by a beehive.

Does Consistency Matter in Customer Relationship Building?

Does Consistency Matter in Customer Relationship Building? Does consistency matter? Yes, it does! It matters in most things in life and business. Small Business Owners try to convince themselves that it doesn’t matter, but it does. It does improve YOUR Success Rate. Consistency is a respect and/or commitment thing. How are you showing up for […]

The Green Mile movie provides insights for Small Business Owners to up their game. Image credit: IMDb.com

The Green Mile: Business Movie Review

The Green Mile: Business Movie Review “The Green Mile” movie will teach  Small Business Owners business strategies  of Leadership, Understanding, & Compassion The Green Mile (1999) is a classic movie about people. Paradox after paradox, this story illustrates the journey of life and how we impact one another – sometimes unknowingly. This movie will captivate you to explore the […]

Business Coaching by Brilliant Breakthroughs, Inc. 5 Roles illustrated by and extended hand with extended digits.

The 5 Roles all Small Business Owners must Cultivate

The 5 Roles all Small Business Owners must Cultivate (Conclusion to this 6-part Series) All Small Business Owners need to cultivate these 5 roles to successfully grow their business: Teams, Customers, Guidance Team, Networking Hubs, and Business Allies. Each relationship has a different function in your business’s success. Many businesses don’t understand the power of […]