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Tag Archives: Effective Communication

Small Business Coaching by Brilliant Breakthroughs, Inc. Addressing: Customer Referrals illustrated by dollar bills budding from a tilled garden.

Customer Referrals: Fifth Small Business Power Move

Customer Referrals: Fifth Small Business Power Move Customer Referrals has become a catch phrase for many different aspects: praise, testimonials, and actual referrals. Even though we are in a great transition regrading business referrals, customer referrals are essential to Small Business Success. Once upon a time referrals meant that YOUR Customer was referring you to […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Leadership Style illustrated by the dressy dancing shoes of professional dancers.

Leadership Style of Small Business Owners

The Leadership Style of Small Business Owners Leadership Style options are varied. Do you know yours? Are you aware of the different styles of leaders? Do you know your default style of leadership? Your Leadership Style is unique. More often than not, a style is a natural default and not consciously created. Something magical happens […]

Business Coaching by Brilliant Breakthroughs, Inc. Customer Engagement illustrated by two "finger people" who are right along side eachother and happy. Hearts are in the background.

Customer Engagement: Second Small Business Power Move

Customer Engagement: Second Small Business Power Move Customer Engagement conversations have been more common since technology has been able to help Small Business Owners (SBOs) automate systems to improve Business Performance. Many SBOs still underestimate the power of customer engagement. This is quite unfortunate because it’s the crucial step between attracting (potential) customers and converting […]

Stop Hiding and Start Serving YOUR Customers

Stop Hiding and Start Serving YOUR Customers Are you hiding from customers who need your help? Do you know how to stop hiding so you can show up and serve? How can you make sure you aren’t hiding from customers? Stop Hiding! Get out from behind your closed door, messaging from your favorite social media […]

Business Coaching by Brilliant Breakthroughs, Inc. focusing on Kept Commitments illustrated by two hands doing the pinky promise.

Kept Commitments Easily Builds Customers Trust

Kept Commitments Easily Build Customer Trust Kept commitments are essential to Small Business Growth. There’s something amazing that happens when people keep their promise – other people automatically trust them. Not only do potential customers trust your more, they trust you without hesitation! “Stand up for what’s right, in small matters and large one, and […]

Business Coaching by Brilliant Breakthroughs, Inc. TOPIC: Marketplace Message illustrated by a drawiing of a message in a corked bottle floating on the ocean.

Effortlessly Master YOUR Marketplace Message

Effortlessly Master YOUR Marketplace Message How often to you see people mastering their Business’s Marketplace Message? Probably not to often. Let’s fix this! When you’re watching someone deliver an ad, presentation, or training, and they aren’t delivering their marketplace message effectively, don’t you feel bad for them? I sure do! So how do you make […]

Business Coaching by Brilliant Breakthroughs, Inc. Topic: creating solid Business Purpose illustrated by 2 metal tip darts hitting a wooden bulls-eye.

Create a Solid Business Purpose to Secure More Sales

Create a Solid Business Purpose to Secure More Sales A Solid Business Purpose is a necessity for Small Business Owners (SBOs). Why? Without any doubt it will drive more customers and sales to you swiftly and streamline your marketing messages. When people see your solid Business Purpose they immediately know the game you’re playing and […]

Business Coaching by Brilliant Breakthroughs, Inc. Topic: Preparing for Small Business Success. Illustrated with a scene of a restaurant's preparation work station.

3 Phases of Preparing for Small Business Success (revision)

Preparing for Small Business Success: Only a 3 Phase Strategy Required Preparing for success isn’t common. Crazy isn’t it? Matter in fact, this is one of the key areas I consistently see Small Business Owners (SBOs) giving their Business’s Performance the Kiss of Death. This is such an important topic that I’ve revised our original […]

Business Coaching by Brilliant Breakthroughs, Inc. Article on how Winging It is a bad strategy for Small Business Owners.

Winging It isn’t a good small business strategy at all

Winging It – not the best business strategy – especially for small business WARNING: When you’re winging it, you look really bad! People see right through that in an instant. Once you wing it, you set up yourself and YOUR Business Performance to fail – big time. Why? People immediately notice when you come unprepared. […]

Business Coaching by Brilliant Breakthroughs, Inc.: Extending Gratitude illustrated by a handmade Thank You Card in blue butterflies and swirls with golden vines.

Extending Gratitude Always Improves Business Relationships

Extending Gratitude Always Improves Your Business Relationships: 5 options for business relationship building Gratitude is defined* as “an appreciative awareness and thankfulness, as for kindness shown or for something received”. Gratitude runs very close to giving thanks doesn’t it? But the difference is one I refer to as genuine.  (Hang tight this a simple, practical, […]