YOUR Business Rescue Coach asks:
Are you and your team on the same page?
Is clear communication your priority in your workplace?
Last week we looked at how the survival and success of a wolf pack may assist you and your work team to function in unison with each other to develop an excellent working environment to become more effective and profitable.
We focused on how wolves and humans need similar things: clear goals, an understanding of each members’ job description, and then communication of these two. I believe discussing the similarities of how humans and wolves communicate will benefit many businesses.
Wolves utilize every aspect of their being for communication purposes. Their howl, eyes, tails, ears, head posture, and even how they place their feet or they show their teeth. Humans are expressive beings as well. We stand a certain way, we adjust our voices for different circumstances, we move our arms and hands to communicate, and we utilize our eyes and faces to express how we are feeling. All this feedback is occurring without any words – amazing isn’t it?
Do you recall the Native American saying, “… we have two ears and one mouth so we can listen twice as much as we speak”? This is critical to our communication. We must listen to what is being expressed and how it is being expressed to fully understand what is communicated. That is, assuming we do understand what some one is communicating to us!
The frequency of communication allows for further understanding. Do you have team members that simply don’t do what you ask or tell them to do? Do you have team members falling short on their job description duties? Do you have team members frustrated because they don’t feel important? The more frequent the communication occurs, the less likely you are to have mis-communication occurrences. This is why “The 5 Minute Facetime Rule” significant improves your communication effectiveness with each member on your team.
What’s “The 5 Minute Facetime Rule”?
For every person you supervise or manage, every work day you need to have a 5 Minute conversation with them, ideally face to face if you are in the same vicinity. This is for the two of you to communicate thoughts, actions, ideas, and feedback of progress – all with full expressions. This assists you in having more effective communication and it allows you and your team members (one by one) to build rapport. Once rapport is built, trust is developed. Once trust is developed, earnest actions and behaviors become commonplace. Another way to say this is they become more productive and you are more effective, efficient, and profitable. Wow, does it get any better? … All of that because you consistently have 5 minute conversations daily? Yep!
So right now you might be saying, “What, that’s it? All I have to do is have a 5 minute conversation, each day, with everyone?” And my response is, try it until the end of the month. Make this the first thing you do, otherwise it will get lost…. and that’s the trick folks, first things first 🙂 Making the time to do it is the key to this strategy’s success!
If you or your business needs rescuing on this particular topic
or any other Business Strategies we have been discussing,
please reach out to Maggie (262) 716.7750 FYI: I’m in the Central Time Zone
Blessings of Success to YOU ~
The Business Rescue Coach, Maggie Mongan
Brilliant Breakthroughs, Inc.