YOUR Business Rescue Coach asks:
Are you tired of hearing “free” only to still be billed for shipping?
When was the last time you actually heard authentic straight-talk in business?
Ah, straight-talk…. the one thing we all want, but so many don’t deliver! Why? Gee, the list is long: ego, pride, lack of confidence, insensitivity, and ignorance are a couple to get us warmed up. Warning: This next sentence is going to sound funny! My definition of ignorance in this case: as in someone doesn’t understand (thus ignorant) what they are communicating and the impact of it. Have you ever been with someone like that? I think we all have!
As business owners, we need to be very specific in our communications with our team, our customers, and our marketing/advertising. This isn’t always an easy task! I remember when I first started writing blog posts, it would take me 4 hours to make sure I was communicating effectively. Now I realize that sometimes we accidentally say things we shouldn’t and other times we say things we don’t realize are being taken differently. This is very important – as relationships are the glue of your business!
A long time ago, I learned the trick to effective communication:
It isn’t necessarily saying what I wanted to say, but much more so,
saying it differently so my audience could hear what they need to hear.
Read this great reminder of effective business communication – especially if you are working on a marketing or sales campaign… or ever talk with a person 🙂 CBS News Article Blog by Michael Hess, Say what you mean, mean what you say
In the comment section share which one you witness being offended the most!
Before I forget: Happy Holiday Weekend everyone! Be safe and have some great rest and recreation – coming back strong to finish the last month of the 3rd Quarter 🙂
If you or your business needs rescuing on this particular topic
or any other Business Strategies we have been discussing,
please reach out to Maggie (262) 716.7750 FYI: I’m in the Central Time Zone
Blessings of Success to YOU ~
The Business Rescue Coach, Maggie Mongan
Brilliant Breakthroughs, Inc.