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Leadership Benefits you, your team, and business

Leadership Benefits for you and your business Do you know your team depends upon you to be a good leader? Are you benefiting from your good leadership? How do you show up in your industry or community? Leadership Benefits are many for individuals and businesses. I believe one of the most significant leadership benefits is […]

Maximizing Performance Impedes Your Progress

Maximizing Performance What do you need to know about maximizing performance? Do you know the pitfalls of maximizing performance? How can you optimize performance? Maximizing performance of yourself and your business isn’t an easy task. I personally believe that it is because maximization should NOT be our goal! Why would a coach who is all […]

Results Tips: Wk 9/15/14

Results Tips for next week! “Future leaders will be less concerned with saying what they will deliver and more concerned with delivering what they have said they would.” ~Dave Ulrich Your “Results” Awareness: I really like the word results. In fact, I like talking about results tips even more. I guess one could build a […]

Hiding from Customers

                       Hiding from Customers… ouch! Are you hiding from customers who need your help? Have you ever been get caught in a bad customer service situation? How can you make sure you aren’t hiding from customers? Hiding from Customers is a great wisdom-sharing for Business Leaders via a post from one of my […]

Customer Service: What’s your score?

                   Customer Service: Do you know your score? How do you rate your business’s customer service? How do your customers rate your customer service? Need help improving your business’s customer experience? Customer Service awareness, from the customer view point, is key to understanding how you can improve your business. Just to be clear: it’s my […]

Business Strategy and Tip:Week 5/12/201

Business Strategies & Tips for Next Week! “He profits most who serves best.” ~ Arthur F. Sheldon Application of this Business Strategy for YOU: What’s great customer service? I just experienced something this week that has me even more loyal to our “Lawn Care Specialist” than before (and I already told many people about him)! […]

Business Strategy: Excellence Leadership by Maggie Mongan

Excellence as the spirit of your work

Excellence as the spirit of YOUR work Are you choosing excellence? Do you utilize excellence as a way of being? Are you noticed for excellent work? Recently I noticed there are a great deal of workshops being offered this month which are designed to help people, either personally or professionally, move their actions toward excellence. […]

Customer Purpose is Your Business

Customer Purpose is YOUR Business? Are you dependent upon your customer? Do you know your customer’s purpose? Are you serving your customers best? I just ran across the following quote from Mahatma Gandhi regarding customers. Why would a peace activist speak about customers you ask?  Well, he was an attorney. And yes, attorneys need to […]

Business Strategy and Tip:Week 5/5/201

Business Strategies & Tips for Next Week! “The “product” of a business is a satisfied customer.” ~ Peter Drucker, grandfather of modern business Application of this Business Strategy for YOU: Satisfied customers are the reflection of your business succeeding. How many customers are smiling in YOUR mirror these days? When was the last time you […]