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Keeping Commitments Builds Trust For Business

KEEPING COMMITMENTS IS AN EASY WAY TO BUILD TRUST: “Stand up for what’s right, in small matters and large one, and always do what you promise.” ~Reuben Marck, Chairman & CEO, Colgate-Palmolive Keeping commitments is the quickest way to build trust with anyone. There are many ways we diminish trust. One of the most common […]

Customer Appreciation Ideas are Important Business

Customer Appreciation Ideas: Are very important to YOUR Business! Do you show your customers you appreciate them? Are you creative in your customer appreciation ideas? Customer appreciation ideas are as varied as the types of businesses. Even within a business it is often best to treat different customers with different customer appreciation ideas. How so? […]

Leadership Benefits you, your team, and business

Leadership Benefits for you and your business Do you know your team depends upon you to be a good leader? Are you benefiting from your good leadership? How do you show up in your industry or community? Leadership Benefits are many for individuals and businesses. I believe one of the most significant leadership benefits is […]

Maximizing Performance Impedes Your Progress

Maximizing Performance What do you need to know about maximizing performance? Do you know the pitfalls of maximizing performance? How can you optimize performance? Maximizing performance of yourself and your business isn’t an easy task. I personally believe that it is because maximization should NOT be our goal! Why would a coach who is all […]

Results Tips: Wk 9/15/14

Results Tips for next week! “Future leaders will be less concerned with saying what they will deliver and more concerned with delivering what they have said they would.” ~Dave Ulrich Your “Results” Awareness: I really like the word results. In fact, I like talking about results tips even more. I guess one could build a […]

Hiding from Customers

                       Hiding from Customers… ouch! Are you hiding from customers who need your help? Have you ever been get caught in a bad customer service situation? How can you make sure you aren’t hiding from customers? Hiding from Customers is a great wisdom-sharing for Business Leaders via a post from one of my […]

Customer Service: What’s your score?

                   Customer Service: Do you know your score? How do you rate your business’s customer service? How do your customers rate your customer service? Need help improving your business’s customer experience? Customer Service awareness, from the customer view point, is key to understanding how you can improve your business. Just to be clear: it’s my […]

Business Strategy and Tip:Week 5/12/201

Business Strategies & Tips for Next Week! “He profits most who serves best.” ~ Arthur F. Sheldon Application of this Business Strategy for YOU: What’s great customer service? I just experienced something this week that has me even more loyal to our “Lawn Care Specialist” than before (and I already told many people about him)! […]