By Maggie Mongan | Customers , Goals , Improve Sales , Leadership & Management , Performance
Phone follow up with potential customers The effectiveness of phone follow up with customers and potential customers is being minimized in modern business. We aren’t utilizing one of our most commonly available tools – a phone. Yes, you heard me correctly. People still use phones to speak to one another. Small Business Owners, you need […]
Continue readingBy Maggie Mongan | Goals , Great Leaders , Leadership & Management , Marketing Ideas , Motivation/Inspiration , Performance
Independence Day and Your Business Independence Day is today in The United States of America. Canada celebrated their Independence Day on July 1st. All these Independence Day concepts had me pondering about the independence of owning a business. Small Business Owners (SBOs) are seriously committed to the growth and increasing value of their business. This […]
Continue readingBy Maggie Mongan | Goals , Improve Sales , Leadership & Management , Performance
WHY I have penned 1000 blogposts for Business Leaders “Why?” is the question everyone asks me as they hear I have committed to serving Business Leaders and Small Business Owners via 1,000 blogposts. And this posts marks my 1000th blogpost. Yay! Yet, the yay isn’t for me, it’s for you! Why? You deserve practical and […]
Continue readingBy Maggie Mongan | Goals , Leadership & Management , Performance , Time Management & Productivity Improvement
Have you completed your business’s tech backup today? What prompted me to write about tech backup today? I noticed late last night that March 31st is World Backup Day. I didn’t know such a “Day” existed! Did you? Most Small Business Owners (SBOs) don’t pay much attention to backing up there data. This is a […]
Continue readingBy Maggie Mongan | Business Strategies , Customers , Improve Sales , Leadership & Management , Marketing Ideas , Performance , Time Management & Productivity Improvement
Your business growth requires a sounding board Do you have a sounding board to support You and Your Business’s Growth? If not, it’s time to find one! Often, I have Small Business Owners tell me how lonely they are doing their job. At times they may be isolated for a days or even weeks. Sometimes […]
Continue readingBy Maggie Mongan | Customers , Goals , Leadership & Management , Motivation/Inspiration , Performance
Respecting each other through gratitude Respecting each other is in short supply and high demand these days. Unfortunately, it isn’t any different in business. Respecting others doesn’t cost you anything! Genuinely saying “Thank You!” is a free action you can extend to everyone – at any time. Extending gratitude is a sign of respect and […]
Continue readingBy Maggie Mongan | Customers , Improve Sales , Performance
What’s Your Business’s Customer Service Score? If YOUR Small Business is like most, you don’t know YOUR Business’s Customer Service Score. You may not even know this is important to YOUR Business’s Performance, nor how to create it. The good news is you are reading this now and can fill this gap with minimal effort. […]
Continue readingBy Maggie Mongan | Customers , Goals , Improve Sales , Leadership & Management , Performance , Time Management & Productivity Improvement
Are you focusing on what generates revenue? What generates your business’s revenue is different from what generates another small business’s revenue; however, everyone needs customers and sales to generate revenue. I know this seems like the obvious, but lately some of my conversations with other Small Business Owners (SBOs) reveal they aren’t focusing on the […]
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