Susan McCuistion

  • Home
  • /
  • Susan McCuistion



Susan McCuistion


daiOne, LLC

Business Info

At daiOne, we work with businesses to establish the foundation, build the tools, and develop the skills necessary to achieve measurable, effective, and lasting results through inclusive and values-based approaches. When you understand how to fully connect with everyone in your business – from employees to customers to suppliers – you’ll increase innovation, build influence, and boost sales.


P.O. Box 491





Zip Code


Mobile Phone


About Author

Susan McCuistion is a cultural practitioner and creator of Compassionate Diversity®, which integrates concepts from the fields of intercultural competence, emotional intelligence, leadership, neuroscience, and more into powerful tools for change. Compassionate Diversity® uses three interrelated concepts – Comprehension, Connection, and Compassion – to help build empathy and create an action plan for addressing the historic and systemic issues that are a part of our current world.

Susan offers 25 years of human resources consulting and training experience, together with specialty skills in national culture and subculture and diversity best practices. In addition to providing intercultural competency coaching to C-suite and senior leaders, she has developed and facilitated enterprise-wide cross-cultural competency training in North America, Asia, Europe, and Latin America.

Susan has presented at conferences and on webinars for The Conference Board and Human Capital Institute. Her quotes and insights have appeared in articles in The New York Times and for publications by the Society of Human Resources Management (SHRM).

Logo & Badge

Website URL

2018 Book

Chapter 2018 Name

5 Ways to Bring Compassion Into Your Organization

Chapter 2018 Description

Think you don’t have to worry about Diversity & Inclusion (D&I) because you’re a small business? Think again!

D&I isn’t just for big companies – small businesses need it, too!

Navigating the complexities of D&I can be daunting. It’s easy to be afraid of saying or doing the wrong thing, but avoiding it isn’t a solution.

Businesses often “do diversity” because it’s the “right” thing. The truth is, it’s the only thing. When we look at diversity broadly – the influences, experiences, and education that create our unique perspectives in the world – it becomes obvious diversity is a part of every interaction we have. From employees to customers to suppliers, you can’t escape it, so you need to know how to best leverage it in your day-to-day business.

In this chapter, you will:

Learn the basic history and terms around D&I;

Find out why D&I is important to your small business; and

Create a link to a better way to “do” D&I – through compassion.

Plus, you’ll get a simple method for building more compassion into your business!

Don’t let diversity issues sideline you. Start embedding compassion in your business today!


Compassionate Diversity® is grounded in seven principles – Awareness, Authenticity, Vulnerability, Open-mindedness, Emotional Intelligence, Letting Go, and Continuous Learning. Through embracing these principles, we can learn to better connect at the heart and lead a more productive, engaging, and innovative business.

Learn more about these principles and get practical tips for building more compassion in your business by attending a free webinar. Sign up for the next session here:

Subscribe to the Newsletter!

Guiding & Simplifying Your Business Brilliance