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Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Distractions illustrated by fidget spinners

Distractions are killing your success

Distractions are killing your success Distractions are what I’ve dubbed as the Silent Success Killer in my soon to be released book: Brilliant Breakthroughs for the Small Business Owner – Volume 2. Why is this important to Small Business Owners (SBOs)? Each day, we continuously encounter distractions and it negatively impacts our Business Success Rate. This […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Bias illustrated by colorful umbrellas.

Bias: Nature or Nurture?

Bias: Nature or Nurture? Bias, we all live with it. It does impact your life and business. Small Business Owners are influenced by this throughout their day.  The two questions I have for you: Are you aware how it impacts your business decisions? Do you understand it enough to work with it effectively? If you’re […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Business Frustrations illustrated by a plan crashed into the ocean.

Moving beyond business frustrations

Moving beyond business frustrations Today’s Small Business Owner has a fair amount of business frustrations. It doesn’t matter why they exist, they just do. What matters is what you do with them. Your Business’s Success Rate is strongly impacted by how you respond, not react, to your frustrations.  As a Master Business Coach & Trainer, […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Inbound Marketing illustrated by Kelly E Andrew's headshot.

3 Fundamental Points to Understand Why Inbound Marketing Matters

3 Fundamental Points to Understand Why Inbound Marketing Matters for Small Business Success Mastering your Inbound Marketing is one of the quickest ways to improve YOUR Business’s Performance. Today’s blogging guest, is Kelly E. Andrew, founder of Filament Communication. Her mission, to help independent businesses grow, inspired her to hone her internet marketing skills and […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Customers Interrupting illustrated by clicking on a 5 star review.

Are YOUR Customers Interrupting YOUR Business Day?

Are YOUR Customers Interrupting YOUR Business Day? Customers, by nature, are always interrupting businesses. That’s a customer’s job. If they didn’t need your help, they wouldn’t be YOUR Customers. Think about that for a moment. Are your customers interrupting you? Recently, I’m been addressing customer service, customer experiences, and how we, as Small Business Owners, […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Doing the right thing illustrated by a women rescuing a child and giving her water.

Do you do the right thing?

Do you do the right thing? “Doing the right thing” isn’t a new approach for successful business; yet, it still isn’t common sense. Doing what’s right is what separates YOUR Customers from having a good experience or not. If a customer isn’t happy, the responsibility falls on you as a Small Business Owners to either […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Customer Service Score illustract with the word FEEDBACK as a button to click.

What’s Your Business’s Customer Service Score?

What’s Your Business’s Customer Service Score? If YOUR Small Business is like most, you don’t know YOUR Business’s Customer Service Score. You may not even know this is important to YOUR Business’s Performance, nor how to create it. The good news is you are reading this now and can fill this gap with minimal effort. […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Business Insurance illustrated by a fireman rescuing a baby.

Is Business Insurance Necessary?

Is Business Insurance Necessary? Typically, Business Insurance isn’t at the top of every Small Business Owners. Not when they launch their Small Business, nor after. It seems to be the unspoken conversation among business owners. Yes, business insurance is essential! It can improve your business performance too. Yet, when you speak with the undeniable experts, […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Little stuff illustrated by beached baby sea turtles

The little stuff matters myth-buster

The little stuff matters myth-buster We’re told the little stuff doesn’t matter. In life this is more accurate, but in business it isn’t true! Your customers deserve the best offering and service, which requires addressing the little stuff. If you don’t get this right, it minimizes Your Business’s Success Rate. Ultimately negatively impacting your profit. […]

Small Business Coaching by Brilliant Breakthroughs, Inc. Topic: Does Consistency Matter? Illustrated by a beehive.

Does Consistency Matter in Customer Relationship Building?

Does Consistency Matter in Customer Relationship Building? Does consistency matter? Yes, it does! It matters in most things in life and business. Small Business Owners try to convince themselves that it doesn’t matter, but it does. It does improve YOUR Success Rate. Consistency is a respect and/or commitment thing. How are you showing up for […]