September 19

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Business Strategy: Powerful and Appropriate Apologies

YOUR BUSINESS RESCUE COACH ASKS YOU:
When do you apologize to your customers?
Do you authentically apologize?

Sometimes, our best business strategies go belly up…. then what? Apologize! Be forthright and let your customer or audience know that you are authentically apologetic for your blip and whatever issue it may have caused for them!

I know it is hard for some people to say, “I’m sorry”, yet in certain instances it may be the only thing that is appropriate! My advise, swallow your pride and extend your genuine apology to whomever you need to AND the sooner the better for everyone concerned 🙂

Thus, I want to apologize to you… Please accept my apology for a couple technology blips which have been occurring with this blog. I didn’t realize two things, (1) all the sudden unauthorized ads were appearing when you saw the post – but some how not when I was looking at it, and (2) there was and additional step necessary for you to make a comment on the post – which explains why comments have been quiet as of late.

As of yesterday, we believe we have these issues taken care of and again I apologize for any inconvenience.

Hopefully this post will share the strategy by example here 🙂 I know I typically do my Business Movie Review during this week’s mid-week post, but under the circumstances, I believe it is more important to get my apology to you swiftly. Thus, I decided to do the Review next week. I’m sure you understand. Meanwhile, I hope everyone is doing quite well on closing out your 3rd Quarter with a bang! If not, call me and let’s see how we can wrap it up in a good way for you!

If you or your business needs rescuing on this particular topic
or any other Business Strategies we have been discussing,
please reach out to Maggie (262) 716.7750   FYI: I’m in the Central Time Zone

Blessings of Success to YOU ~
The Business Rescue Coach, Maggie Mongan
Brilliant Breakthroughs, Inc.


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